Return and Refund Policy
Return and Refund Policy
Return and Refund Policy
Thank you for shopping at Layro Star.
If, for any reason, You are not completely satisfied with a purchase We invite You to review our policy on refunds and returns. This Return and Refund Policy has been created with the help of the Return and Refund Policy Generator.
The following terms are applicable for any products that You purchased with Us.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Return and Refund Policy:
Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Layro Star.
Goods refer to the items offered for sale on the Service.
Orders mean a request by You to purchase Goods from Us.
Service refers to the Website.
Website refers to Layro Star, accessible from https://www.layrostar.com/
You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Your Order Cancellation Rights
You are entitled to cancel Your Order within 7 days without giving any reason for doing so.
The deadline for cancelling an Order is 7 days from the date on which You received the Goods or on which a third party you have appointed, who is not the carrier, takes possession of the product delivered.
In order to exercise Your right of cancellation, You must inform Us of your decision by means of a clear statement. You can inform us of your decision by:
By email: marketingskills11@gmail.com
We will reimburse You no later than 14 days from the day on which We receive the returned Goods. We will use the same means of payment as You used for the Order, and You will not incur any fees for such reimbursement.
Conditions for Returns
In order for the Goods to be eligible for a return, please make sure that:
The Goods were purchased in the last 7 days
The Goods are in the original packaging
The following Goods cannot be returned:
The supply of Goods made to Your specifications or clearly personalized.
The supply of Goods which according to their nature are not suitable to be returned, deteriorate rapidly or where the date of expiry is over.
The supply of Goods which are not suitable for return due to health protection or hygiene reasons and were unsealed after delivery.
The supply of Goods which are, after delivery, according to their nature, inseparably mixed with other items.
We reserve the right to refuse returns of any merchandise that does not meet the above return conditions in our sole discretion.
Only regular priced Goods may be refunded. Unfortunately, Goods on sale cannot be refunded. This exclusion may not apply to You if it is not permitted by applicable law.
Returning Goods
You are responsible for the cost and risk of returning the Goods to Us. You should send the Goods at the following address:
From where the product is shipped
We cannot be held responsible for Goods damaged or lost in return shipment. Therefore, We recommend an insured and trackable mail service. We are unable to issue a refund without actual receipt of the Goods or proof of received return delivery.
Gifts
If the Goods were marked as a gift when purchased and then shipped directly to you, You'll receive a gift credit for the value of your return. Once the returned product is received, a gift certificate will be mailed to You.
If the Goods weren't marked as a gift when purchased, or the gift giver had the Order shipped to themselves to give it to You later, We will send the refund to the gift giver.
Contact Us
If you have any questions about our Returns and Refunds Policy, please contact us:
By email: marketingskills11@gmail.com
Our Return and Refund Policy outlines our commitment to customer satisfaction, because we understand that you may need to return or exchange items for various reasons. Whether the product does not meet your expectations, is damaged, or simply isn't what you wanted, our policy ensures you can return it easily and receive a timely refund.

First and foremost, you must request a return within 30 days of receiving your order. The product must be in its original condition, unused, and with all original packaging and tags. However, certain items like personalized products, perishable goods, or clearance items may be non-returnable. Once your return request is approved, you will receive a return shipping label. Please securely pack the item and drop it off at the nearest shipping carrier location.
Upon receiving your returned item, our team will inspect it to verify its condition. If the product is approved for return, we will process your refund within 7-10 business days. Refunds will be credited back to the original payment method. Keep in mind that the time it takes for the refund to appear in your account may vary depending on your financial institution.
In cases where you receive a defective or incorrect item, we will cover the return shipping costs and expedite the replacement or refund process. Exchanges for a different size or color are subject to product availability and must follow the same return process. If the desired item is not available, you will receive a full refund. It's important to note that any promotional discounts or codes applied to your order when first purchasing the item may affect the refund amount.
Should you need further assistance regarding our Return and Refund Policy, our customer service team is here to help. You can contact us via email or phone, and we will be more than happy to resolve your issues promptly, ensuring your shopping experience with us remains positive and hassle-free.